Supported Living

Supported Living

Our supported living services provide innovative and person-centred support enabling older adults and people with autism, learning disabilities, mental health illnesses and challenging behaviours to live as independently as possible within their own homes and in the local community.

Our enthusiastic and highly trained caregivers will ensure right from the beginning that you will know what we will do to support you, which can include helping with setting up a home and gaining a tenancy. In order to achieve the best possible outcomes, we also work in close partnership with other health and social care professionals, housing, education and vocational training providers and employers.

Care planning

What tasks you require support with, and when, will be agreed with you and detailed in a personalised care plan. We also review any ad-hoc tasks that need doing from time to time. Your care plan also includes your individual preferences and needs and is solely for you. This plan is updated and reviewed routinely with you and your family/friends.

We are in the process of implementing a new electronic care management system, allowing us to provide direct access to your records to you and your family/friends. This way, you can view your care plan and care visits in real-time.

Typically, supported living care can support with:

  • Personal care
  • Healthy eating
  • Taking medication
  • Maintaining the home
  • Paying bills and budgeting
  • Maintaining tenancies
  • Support with benefits
  • Employment and further education
  • Participating in community-based activities 

Visit durations

Supported Living can be provided daytime only or through the use of live-in caregivers. This will depend on your individual needs.

How to access this service

You will normally be referred to our service by your local authority or a health professional. Where you intend to pay for care yourself, you can contact our team on 020 8464 8811 or via e-mail at care.vna12@nhs.net to discuss your needs.